hillstone restaurant group employee handbook
hillstone restaurant group employee handbook
If eligible, employees are entitled to take SPL and be paid for SPL in line with the statutory provisions. Thanks to this company, you don't have to travel to Texas to get some Houston flavor. good clientele good menu working for tips. If you arrive for work and in our opinion you are not fit to work, we reserve the right to exercise our duty of care if we feel that you may not be able to undertake your duties in a safe manner, or may pose a safety risk to others and send you away for the remainder of the day without pay. The disciplinary procedure adopted by the Employer, has the following objectives: PRE-DISCIPLINARY COUNSELLING AND SHORT SERVICE DISMISSAL. Heres to hoping we see you soon. The warning of dismissal or notification of capability procedure will stand unaltered pending the outcome of the appeal hearing. You must pay due regard to your levels of personal hygiene at all times. Actions which bring the company into disrepute or causes us to lose faith in your integrity; Falsification and/or deliberate tampering of company records; Acts of incitement or actual acts of discrimination or harassment on the grounds of sex, race, religion, colour, ethnic origin or disability; Serious failure to observe the Employers confidentiality standards; Possession or under the influence of illegal drugs at work; Non-compliance with practice Health and Safety requirements resulting in serious endangerment of the health and safety of yourself and others; Wilful and serious damage to company property; and. THIS AGREEMENT is made the (Date) 2020. You will be told of your rights to appeal and the procedure for appealing against the warning. This meeting will be called only after a thorough investigation of all the facts. Employees who are laid off must still be available for work as and when necessary since continuity of service is not affected by any period of lay off. The company has great employee retention with staff members usually staying for 4.8 years. Claiming and updating your company profile on Zippia is free and easy. Having given the employee reasonable time to prepare their case, a formal capability meeting will then take place, conducted by a manager, at which the employee will be given the chance to state their case, accompanied if requested by a trade union official or a fellow employee of their choice. Falls, explosions, burns and being caught in machinery are types of accidents that can also occur in the workplace. So working with the team is awesome. This means (as stated in the handbook) that "Hillstone may terminate your employment, at any time, for any reason, without cause, and without notice." Using the grievance procedure will not prejudice your future employment prospects in any way. You will be advised of the permitted hours for the sale and consumption of alcoholic beverages. Cheers! If you require clarification or further information on any of the licensing rules, you must seek advice from a Manager/Director. Or peanut butter Cole slaw? Company iPads may be accessed at any time by your Line Manager. We reserve the right to allow third parties to chair any meeting, for example disciplinary, capability, grievance, this is not an exhaustive list. Despite their political differences, employees at Hillstone Restaurant Group seem to be happy. You are only permitted to eat, drink or smoke in the designated areas. Where you achieve the required improvement over this time, we will confirm in writing that the warning has been removed from the file. Website, Knowledge When I saw the menu I became very confused. You have the right to be accompanied at all meetings held as part of the Employers formal grievance procedure. Many count on this extra money for survival. All employees have the right to request flexible working providing they meet the criteria. If you have any queries with regard to the content of the handbook then please raise these queries with your Line Manager. Employees will be reimbursed for fair and reasonable expenses that are incurred while conducting business on behalf of the Employer. hillstone restaurant group inc. hillstone restaurant group, . At the commencement of your employment you will receive in house, on the job training and as your employment progresses, your skills may be extended to encompass new job activities within the business. Directed the opening of a seasonal restaurant located in a New York City historic building. I always received positive feedback until corporate came in one day and wanted to scare the staff into working harder so they chose me to fire. The verbal warning will be recorded and retained on your personal file for a period of six months from the date of the warning. To ensure that all disciplinary issues are dealt with in a consistent and fair manner; To ensure that disciplinary action is only taken after a full investigation of all the facts; To ensure that you have appropriate written notice of the times of disciplinary hearings and the charges against you; To ensure that at every stage of disciplinary action, you have the opportunity to state your case; To ensure that you have the right to be accompanied to the disciplinary hearing; To ensure that you receive appropriate written confirmation of any disciplinary action taken against you; and. Show More Hillstone Restaurant Group Demographics. you must complete [SPECIFY TRAINING] at your own expense [and outside your working hours]. 2 years service or more 1 week for each completed year of service to a maximum of 12 weeks after 12 years. Any unexplained absence will not be paid and will be the subject of the disciplinary process. Is Hillstone Restaurant Group hiring new workers during the COVID-19 outbreak? 1 month up to successful completion of your probationary period 1 week. The Employer requires an employee to report a workplace injury to the employer so that the Employer can thoroughly investigate the accident to prevent it from occurring in the future. Restaurant Supervisor Training Career Trend. The process followed will be exactly as described at stage 2. No Collective Agreements directly affect your terms and conditions of employment. Thereafter, further certificates must be submitted covering all absences until you resume work. Crossword Tiles Times, Employees should then be able to sign on as temporarily unemployed, even though they will still be employed by the Employer. This commitment applies to all of the Employers employment policies and procedures, not just those specifically connected with equal opportunity. However, if the employee has to travel a long distance to attend the funeral of a close relative then depending on circumstances additional unpaid time off to allow for travelling may be granted. HILLSTONE RESTAURANT SERVER TRAINING MANUAL PDF. All content is posted anonymously by employees working at Hillstone Restaurant Group. In circumstances where leave is postponed, the Employer will consult with you in order to try to agree a suitable alternative leave date. In order to be protected a disclosure must relate to a specific subject matter (listed below) and the disclosure must also be made in an appropriate way. This will set out the areas in which the employee has still not met the required performance standards, targets for improvement, any further measures, such as additional training or supervision, which will be taken with a view to improving the employees performance, a further timescale for review and the likely consequences of failing to improve to the required standards within the further review period, i.e. You must not smoke at the front entrances of the premises and or in view of customers or Clients; you must ensure that you are free from the smell of smoke before dealing with customers. You will be given advance warning of any such deduction and any individual hardship will be taken into account and may result in agreement for repayment over a longer period. In cases of illness, injury or where care arrangements break down, a dependant may also be someone who can reasonably be said to rely on the employee for assistance. that dismissal will probably result. We will take a serious view if your sickness or absence is not genuine and you have continual or repeated absence. a live in nanny. Hillstone Restaurant Group may also be known as or be related to Hillstone Restaurant Group, Hillstone Restaurant Group Inc and Hillstone Restaurant Group, Inc. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. You must wear the appropriate uniform/work wear, and these must be clean, pressed and well maintained and must be worn at all times during working hours. All answers shown come directly from Hillstone Restaurant Group Reviews and are not edited or altered. 1 0 obj Subject to eligibility, employees are entitled to take up to 52 weeks shared parental leave. At the appeal meeting, the employee will again be given the chance to state their case and will have the right to be accompanied by a trade union official or a fellow employee of their choice. The Company will not be responsible for any financial commitment made by you prior to the authorisation of the holiday request. Employees should notify the Employer immediately on receipt of the Jury Summons giving full details. Cons. You will be given a copy of the written record and asked to agree to the content. It is the policy of the Employer to avoid, wherever possible, holidays being taken as part or single days. You should raise the matter in writing with the person named in your individual statement of main terms of employment. Such reimbursement will be made by the Employer upon submission of an expense report approved by a Director. Applications must be made in writing to a Director, on the appropriate form, giving as much notice as possible, with a minimum of 8 weeks before you wish to take a holiday. Whilst you have the right to refuse to be searched, such refusal will constitute a breach of contract, which could result in your dismissal. If employees become aware of a breach in this policy, they should contact their line manager in the first instance if it is appropriate to do so. A suitable date and time for the meeting will be agreed with you so as to enable all parties to attend and to prepare in advance. You have the right to ask for flexible working not the right to have it. You will be given the opportunity to answer any allegations made and to put forward any explanation and/or mitigating circumstances. However, in cases where informal discussion with the employee does not lead to a satisfactory improvement in performance, or where the performance issues are more serious, the following capability procedure will be used. This leave is intended to cover genuine emergencies. If the situation is not resolved to your satisfaction at stage two, you may appeal against the decision. You must not use your company e-mail address for your own personal correspondence. You may be required to work temporarily in other associated businesses or locations from time to time as the Employer may reasonably require to cover for holidays, sickness or other general staff shortages. Show More Hillstone Restaurant Group Revenue, See Hillstone Restaurant Group Competitors. Recruitment and selection, including advertisements, job descriptions, interview and selection procedures. TERMINATION OF EMPLOYMENT WITHOUT GIVING NOTICE. "Upcoming Deadline for California Employers to Report Employee Pay and Hours Worked Data to the DFEH," . The management of stress will be dealt with in a way that is non-discriminatory and in accordance with our equal opportunities policy. %PDF-1.7 Rotas will be published enter details. Our policy is to continuously monitor your work performance so that we can maximise your strengths and identify any development needs. Because of the nature of our business in which employees may come into contact with clients and other third parties, you are required to observe the Companys dress code, as notified to you separately. If a situation arises where there is a reduction of work, or there is any other occurrence that prevents the normal running of the business, the Employer has a right to either lay off without pay other than Statutory Guarantee Pay or implement shorter working hours. Some of our more well-known operations are Bandera, Houston's, and R+D Kitchen. To take a period of parental leave in relation to a child, you must: Employees who fulfil the criteria are entitled to take up to 18 weeks unpaid parental leave in relation to each child for whom they are responsible. Your wage is per hour or such other amount as may be agreed from time to time. Learning to work with a group of new people while pleasing others and keeping a positive attitude. You must attend for work punctually and at the specified times. The Employer will aim to provide a positive and preventative approach to stress rather than a punitive one. Leo's employees anxiously await the high season's production increase and the chance for overtime pay, which is 25 percent over the base rate. However, should the informal approach fail to stop the harassment or bullying, or if an employee agrees with their manager that the situation is so serious as to warrant formal action, the formal approach should be taken. Terms and conditions of employment, and access to employment related benefits and facilities. This is broken down as follows: Employees will be subject to Compulsory Maternity Leave whereby they will not be permitted to work for 2 weeks after your baby has been born (4 weeks for factory workers). Hillstone Restaurant Group operates a small portfolio of about . Please refer to your Employee Handbook for any other paid leave which we provide to our employees. Hillstone Restaurant Group corporate office is located in 147 S Beverly Dr, Beverly Hills, California, 90212, United States and has 735 employees. However, this isn't the case for all locations. We have a responsibility to serve all our customers food, which has been prepared under strict hygienic conditions. Employees will suffer no detriment of any sort for making such a disclosure in accordance with this procedure. NOTICE OF TERMINATION TO BE GIVEN BY EMPLOYEE. Employees will be reimbursed for fair and reasonable expenses that are incurred while conducting business on behalf of the Employer. The following principles apply to the Employers approach to dealing with stress: Activities or behaviour that results in adverse publicity to ourselves, or which cause us to lose faith in your integrity, may give us grounds for your dismissal. LINE COOK TRAINING MANUAL with washout. A colleague from within the workplace; or. The date and time of the appeal hearing will be arranged with you in advance so that there is sufficient time to prepare yourself and your companion where relevant. endobj This employer has not claimed their Employer Profile and is missing out on connecting with our community. You must not adulterate alcoholic beverages except at the express request of the customer. The average employee at Hillstone Restaurant Group makes $41,082 per year, which is competitive for its industry and location. We reserve the right to call in the police at any stage. Employees will not maintain any site that contains personal identifiable information of the company or clients. The employee will be invited to attend an appeal meeting. With more than 30 locations mostly in big city, Great salary Great team of people Teaches high level accountability, Never good enough Constant constructive criticism with minimal positive reinforcement. In particular, the processing (which means storing, sending or downloading) of sexually explicit material will constitute gross misconduct. After employee complaints, a lawsuit and mounting public pressure on social media, Hillstone Restaurant Group, which operates four popular HUH???? Personal mobile telephones should not be used for personal matters during normal working hours and must be switched off. You will remain an employee for the company, until the end of the notice period. You must not access, process, use, or disclose any data or password other than is necessary for the proper performance of your duties. On Monday afternoon, at the Park Cities location, Hillstone employees greeted guests 15 between 11:30 a.m. and noon outside the restaurant and ushered them in to avoid their having to push . Shoulder length hair or longer must be tied up during working hours. You will be notified in advance and in writing of the total amount of any deduction to be made from your salary should this be necessary. Create Comparison. Search over 700 This procedure is in line with your terms and conditions of employment. Great salary Great team of people Teaches high level accountability, Never good enough Constant constructive criticism with minimal positive reinforcement, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. No software or program or similar may be loaded on the Employers computer system unless and until it has been checked for viruses. The cost of any unreturned items may be deducted from your final Salary. The employee who answered offered no comment, and referred us to the restaurant group's online comment form. The restaurants are a collaborative, so it's important for personalities to mesh. Hillstone in Dallas. You may not undertake any other work or activity, whether paid or unpaid, during your hours of work. Industry: Restaurants & Cafes. Pros. Any Company item must be returned on termination of your employment and in good working order. Your duties may be reasonably modified as necessary to meet the needs of the Employers business. Employees who need only to attend the funeral of a relative or close friend will normally be granted reasonable time off without pay. The Employer reserves the right to make deduction from monies otherwise owing to you in respect of such repayment calculated at, 1/260th of your [full time equivalent] salary for each excess day taken. You must devote the whole of your time and attention during your hours of work to your duties to the Employer. The appeal should be made within five working days of either the following: You should make the appeal in writing giving full supporting reasons. If in the course of employment, an employee becomes aware of information which they reasonably believe tends to show one or more of the following, they must use the Employers disclosure procedure set out below: Information which an Employee reasonably believes tends to show one or more of the above should promptly be disclosed to their manager so that any appropriate action can be taken. working hours, holidays, sickness, other unauthorised or unreasonable absences from work; Improper care of the Employers property or unauthorised removal of such property from the companys premises. US $69.04 39 51 6pcs Car Bumper Door Overslam Rubber For Mazda3 Axela Mazda Artz CX-5 / CX-4 USD 7 5PCS Genuine CFM500010 Bumper Door Overslam Rubber For Land Rover Stop Rubber USD 14 Double Side 360Magnetic Adsorption Glass Case for Huawei P40 30 20 Mate30 20 10 USD 8 81 Should you achieve the required improvement over this time, we will confirm in writing that the warning has been removed from your file. Friendships may develop between clients and employees. The Employer will keep its policies under review and will implement changes where these could improve equality of opportunity. You will be told of your statutory right to be accompanied as outlined in this procedure. Employees will not maintain a site that contains identifiable information of a client or an employee in relation to their performance and character. Open communication will be encouraged and promoted. Consent will not be unreasonably withheld in respect of work which does not conflict with the Employers business or interests and which does not interfere with your fitness to perform your duties. If you are unable to attend work due to the adverse weather, you should discuss your circumstances with a Manager/ Director or a member of the office staff who will determine which of the following options may be available to you. you must complete [SPECIFY TRAINING] which will be paid for by the Company. In addition, during any period of garden leave, the Employer may require you not to have any contact with the Employers clients, prospective clients or employees; to require you to return all property belonging to the Employer that is in your possession (including but not limited to any information however stored), and/or to deny you access to the Employers premises or to any clients premises. A full-time official employed by a trade union official suitably certified by the union as having experience or training in accompanying employees at formal hearings of this nature. QED Hospitality is a restaurant . Hillstone Restaurant Group has 3,428 employees Where is Hillstone Restaurant Group headquarters located? We place great value on the contribution our employees make to our business and we offer continued support and encouragement to all our staff. Which benefits does Hillstone Restaurant Group provide? final written warning or dismissal; Your right of appeal and the procedure available for appeal against the disciplinary decision; This written warning will be retained on your personal file for nine months from the date of the warning. If you terminate your employment without giving or working the required period of notice you will have an amount equal to any additional cost of covering your duties during the notice period not worked deducted from any termination pay due to you. In most cases of gross misconduct, you will be suspended on full pay whilst a full investigation of the facts is carried out. The Employer reserves the right to reduce the number of hours work offered to you in order to ensure due compliance with the Working Time Regulation 1998. A meal is not available where you work a split shift or is less than 8 hours. Subject to eligibility, employees are entitled to take up to two consecutive weeks of leave as paternity leave. The Employer recognises that work-related stress is not an illness but that if it is prolonged and intense, it can lead to problems with ill health. If you are using a screen reader and encounter difficulty using this website, please call. If you are unsure of a persons age, you must always ask for ID. This capability procedure is entirely non-contractual and does not form part of an employees contract of employment. We reserve the right to use any evidence obtained in this manner in any disciplinary issue. No 401k. The performance warning will be recorded but nullified after six months, subject to satisfactory performance. In the absence of a satisfactory explanation for the misconduct, you will be given a formal verbal warning under Stage 1 of the disciplinary procedure. ): Higher accident levels (e.g. The restaurants are a collaborative, so it's important for personalities to mesh. You are not permitted to download any personal accounts/items. Our estimates are verified against BLS, Census, and current job openings data for accuracy. </p> <p>But it was! endobj If this is not the case and if staff are found to have contravened this policy disciplinary sanctions, up to and including dismissal can occur. Informal discussions may be held with a view to clarifying the required work standards and the level of performance expected of the employee, identifying areas of concern, establishing the likely causes of poor performance, identifying any training or supervision needs, setting targets for improvement and agreeing a time-scale for review. Not have made another application to work flexibly under the right during the past 12 months. The customer must agree to the alternative brand. Under the law we must reasonably consider any application you make, and only reject it if there are good business reasons for doing so. You should make yourself familiar with our Health and Safety Policy and your own health and safety duties and responsibilities, as shown separately. Best American Cereal, Should you feel aggrieved at any matter relating to your employment, you should raise the grievance with your Line Manager either verbally or in writing. A written record of the appeal hearing will be made in order to prevent any misreporting or misunderstanding. Notification by text message, email or via work colleagues is not acceptable. Employees will not normally be paid for this time off and are advised to claim the expenses which they are entitled to from the Court. You should be aware that where your conduct or behaviour constitutes gross misconduct (see definition given later in this section), you may be liable to summary dismissal (without notice). We cannot operate with a high level of absenteeism as all absence for whatever reason reduces our efficiency. This gives the Employer and individuals knowledge on how to possibly prevent the same type of accidents and other accidents in the workplace from recurring and prevent pain and suffering from individuals in the workplace. Company or clients just those specifically connected with equal opportunity very confused from date. Made and to put forward any explanation and/or mitigating circumstances holiday request has not their! To call in the designated areas any development needs employees will be invited to attend an appeal.. Industry and location opportunity to answer any allegations made and to put any! 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