parker and sons complaints
parker and sons complaints
Our experts are Trust Certified in addition to being licensed, bonded, and insured. Parker & Sons looks forward to working with you again! The department is basically understaffed. - could be paid more Need to file a complaint? Having problems? Please let us know if there is anything else we can assist with as were always happy to help. Yelp confirmed a business or employee license. Installation required creating a plumbing loop since this house was not built with one. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. International Association of Better Business Bureaus. We feel like he really took advantage of us! If you would like additional information about our products and services, or if you have a suggestion about how we may better serve you, send us a note using the form below. Bonuses are not capped. I asked the technician if I could use the coupon and was told to contact the main number. I was shocked at once on the pricing and I started questioning about the labor cost which is almost $850+ just for replacing two capacitors, then he started talking about the number of Parker & Sons vans on the road and the fuel cost, inflation etc. Parker & Sons is amazing. Laurie C. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Offer is valid for existing location only. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. This includes a warped air handler that I have to cover in sealant tape to the out board turning on with it is supposed to be off. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. As a result, we have contacted the customer both via phone and email and are honoring. We do train our employees to look for opportunities to enhance the safety and health of the home and those that live there; to improve the comfort of the folks living in the home; and to increase the efficiency of the heating and cooling system as to provide cost savings to the homeowners. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. Yelp users havent asked any questions yet about Parker & Sons. Air Conditioning. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. They show up on time and most importantly they know what they are doing. According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. always great and friendly service. I have a large so I needed two new AC units. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. Con artists. Very pleasant. I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. As a result, we have contacted the customer both via phone and email and are honoring their request in full. They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. Next time, if I ever schedule with this company again, I should consider scheduling as an emergency. $300 would've been the right price. Companies can ask for reviews via automatic invitations. We used Parker several times and were happy. BBB Business Profiles may not be reproduced for sales or promotional purposes. It was a mistake to go with Parker & Sons. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. They stand by their product, are customer service pros, and I appreciate the level of service Parker & Sons provides. ******************** Tucson has processed a refund as requested and send it via US Mail. We'll guide you through the process. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . Everything went smoothly, and they started on time and kept their appointment schedule. Visa, MasterCard, American Express, Discover, Check. I took all the risk unknowingly. We originally had George Brazil come out and they gave us a decent estimate at first. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. Parker and Sons schedules "emergencies" as part of their daily schedule. Grow your business. There was some confusion regarding a $750.00 rebate. Way to screw senior citizens. Showing 1-10 of 198 results. Busy work environment, Unfortunately they Constantly change commission structure. I called Parker and sons and they dont show that I owe any money. A Note From Our President Regarding COVID-19. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. I will admit to being a bit on the thrifty side, but $350 for an hour's (maybe 90 mins) worth of troubleshooting just seems a bit steep to me. Customer service contacts and company information. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. I had purchased a new faucet online myself. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. Learn more about Birdeye. Luckily, my next call was to Parker & Sons. Parker and Sons takes care of both the plumbing and A/C maintenance. We will continue to work with the customer until her concerns have been addressed. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Very professional clean and followed all procedures to keep them and us protected due to COVID. To find more licensing information for your state, visit our. The quote was for $669, which was verbal, never provided in writing. The ** unit has never worked to cool house since the installment. Since we opened for business in 2019, we read more. I discourage anyone from using Parker and his greedy Sons. Useful Reply Reporter447795 No job is too big or too small, so contact the experts at Parker & Sons today. When they hire people they somehow forget to tell them about the OT and also no lunches some days. Will continue to go with Parker & Sons for all my A/C needs. There is NO way the actual install times takes four times as long. I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. He fixed half the issue and left I. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. 12. I contacted Parker and Sons and technician came out on 08/11/22. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. They never stick to things - they make changes too much. Filing a complaint with justice court for poor business practice is my only option. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. Must have the ability to self-start and take responsibility for work. At Parker and Sons, integrity and keeping promises are an integral part of our culture. Buyer beware - their rookies may cost you real money! When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Purchase and installation of a brand new HVAC unit was completed 6/2722. -$19 Base Pay -Flexible Location -Breaks on chosen time. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. The ease of their financing terms made it a very easy decision to make. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Yelp users havent asked any questions yet about. Work in an air conditioned environment; no door knocking. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Verification can help ensure real people write reviews about real companies. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. He was absolutely correct. They wanted to work it out, but when I called them back, they were condescending and arrogant. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. Andrew did a great job replacing light fixtures in 2 bathrooms. The manager said he would call us back and he never did. Very serious quotas and strict sales goals with poor management made it a very bad place to work, Good starting pay, room for growth, good management. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. The department is basically understaffed. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. They should be ashamed of themselves!!! We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. Business over the years we really appreciate the level of service Parker & Sons looks forward working., our Trust Certified electricians have repaired, maintained, and installed electrical equipment since.. Sales or promotional purposes it to be found online with all their reviews and accurate business.. Peace of mind Fan Doctors on Cactus & Tatum us from the initial call to the actual times... Called Parker and Sons is 100 % dedicated to customer satisfaction and has submitted a refund for $ rebate... We stand behind our work with exclusive parts and materials used for every job we on... 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