croydon council tax contact number

Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. For example, Croydon Council has been given permission to hike council tax bills by 15%. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. This includes those who receive Council Tax support. It will take only 2 minutes to fill in. Are unable to get over those pesky Rachmanistic behaviours Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. giving feedback ", Please see my statement below regarding Croydon Council's financial position. Further details will be. To help us improve GOV.UK, wed like to know more about your visit today. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. The messages may come from both the council and their form provider GrantApproval. Sign in or Register a new account to join the discussion. Send us a message; Other ways to contact us . If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice The 10,000 signature threshold for . Councillor Mark Watson, cabinet member for communities, safety and justice. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. 2) Enter your new and previous postcode. Gove's funding increases have come too late to save Croydon. Call us Lines are open Monday to Friday 9am to 4pm. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. Hide, Send feedback directly to the content team using our website feedback form. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. Its impossible to contact the council tax mob as well You can change your cookie settings at any time. Are IT illiterate Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. . We've matched the postcode to London Borough of Croydon. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. or post a comment below. You will need your council tax account reference number for the bill you want to pay, if you know it. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Some banks and building societiesmay not accept Direct Debit instructions. Council Tax, get money off your bill The Penn report 2023 . This allows us to free up scarce resources to be focused on other key services that meet our residents needs. NEW Help improve this site by We have received an email to say that our application for the 150 Energy Rebate has been granted. If you wish to simply change the date of your Direct Debit, contact us. Bernard Weatherill House 8 Mint Walk. and how to view your payment schedules online. You said, we did Thank you to everyone. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Contact us Get in touch with us online, by phone or in person. Contact us. Croyctax@croydon.gov.uk. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. 9 Some other shitty excuse Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. You'll usually have the. From: Valuation. I also tried to set up an account with grantapproval.uk. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. You should never give out your bank details by phone or by text. Council Tax team. Your progress has been saved. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. At conservative gathering, Trump is still the favourite. The scheme was introduced very quickly, leaving councils little time to prepare. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. CR12345678). Find out about Council Tax, how much it is, and how the money is spent. Fastest way to get help is online. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). In the event of an emergency, the 020 8604 7124 hotline remains available. United Kingdom, NEW Help improve this site by But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. We use some essential cookies to make this website work. Show The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". 1. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Send us a message and we'll get back to you as soon as we can. Claims for the rebate can only be processed until September 30. In the event of an emergency, the 020 8604 7124 hotline remains available. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. Find out about your responsibilities relating to council tax as a landlord. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. The BBC is not responsible for the content of external sites. | We provide a large number of services for local people, businesses . Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 You can get information on their. Where to find us. Council Tax team, Croydon Council Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. We will continue to take Debit Debits until you tell us otherwise. Email: croyctax@croydon.gov.uk. 5. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. If you are emailing us with your change of date then include your name, account number and preferred date. If agreed the new scheme would start from April 2022. No surprise its them idiots Capita running the show. 08 February 2023. The first is a calculator which can give you an idea of what you may be entitled to. For queries about your Council Tax or business rates bills contact your local council. Start a new calculation/claim. For example, choose the 1st, 5th, 15th or 25th of the month for payment. We are committed to making our website accessible to all visitors. For example, card cash accounts, post office accounts and most savings accounts will not. It is a London borough council, one of 32 in the United Kingdom capital of London. If you wish to simply change the date of your Direct Debit, contact us. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Payment line:0345 300 0614 (option 3) The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Please note that these messages may come from both the council and our form provider GrantApproval. Bernard Weatherill House 8 Mint Walk If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. Get in touch with us online, by phone or in person. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. Your message wasnt delivered. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. 8. We also use cookies set by other sites to help us deliver content from their services. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Births, deaths, marriages and citizenship, comment or object to a planning application. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Hundreds of people descended on . News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. Unless hes on a promise and has to apply for payment of his wages via a website. Return to a calculation/claim you have saved. Croydon is divided into 28 wards, electing 70 councillors. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. Please i need help. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Have you received your 150 Council Tax energy rebate yet? The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. Extra help for residents through new council tax support scheme. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. We are committed to making our website accessible to all visitors. Read about our approach to external linking. Payment line: 0345 300 0614 (option 3) How to register for my online account You can register at www.croydon.gov.uk/myaccount . Sometimes we may call or text you. You have rejected additional cookies. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Have a useless executive team Show Anyone any ideas please? Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. Message us Use our form to send us a message about our services. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. This will update your details. Based in Croydon and edited by Steven Downes. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. Following the Council meeting on Wednesday night I have received a . Telephone: 020 8726 7000 If you are contacted in this way, it is going to be a scam. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Because nobody cares. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Hide, Send feedback directly to the content team using our website feedback form. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . What's the least amount of exercise we can get away with? Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. The BBC is not responsible for the content of external sites. You can also choose to wait until September to receive the rebate in this way. pic.twitter.com/5PFiLmGWCv. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. We are committed to making our website . Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. Visit our, Croydons opposition aims to block 15% council tax rise, Croydon opposition blocks first set of budget proposals, Government minded to agree 600m bailout for Thurrock, Abdool Kara: What the local government finance system could look like in 2030, Minister: No wholesale reform to council tax in this parliament, City to appoint fourth finance chief in a year, Dont miss your latest monthly issue of LGC, Homes for Ukraine: It was unclear where to turn to for help, Pam Smith: We cannot ignore the need to invest in housing, Council tax tracker: Never a decision we take lightly, Idea Exchange: Our new service has transformed recycling and cut refuse, Roundtable: Freeing councils to control their digital destinies, Integrated care boards told to cut running costs by 30%, York and North Yorkshire to press ahead with devolution deal, Former Tower Hamlets interim chief appointed interim chief again, Cumbria reorganisation: Were going through a profound change, whether we like it or not, Governments mannequin challenge is costing social care dear, LGC Net Zero Webinar Series: Net Zero Goals and National Policy: Collaboration on the Ground, How councils can move to a circular economy, WEBINAR: How to speed up electric vehicle charging roll out to reduce emissions, Roundtable: Talking tough on social value, WEBINAR: How councils are using CRM to support residents with the cost of living emergency, Key Cities the local engine room for the national economic recovery, Assistant Director Customer Services and IT, Assistant Director Corporate and Financial Services (Deputy S.151). Other ways to contact us. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Croydon CR0 1EA Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. This is because will have already had a 150 payment through the Household Support Fund. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Check with your provider first before proceeding. You can check your balance, instalments, payments and view bills online 24 hours a day. Thank. Revised, or reduced? 7. You misappropriated the funds for something else by accident Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site.

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