footasylum returns faulty

Next time it will be JD SPORTS for my next purchase. Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. 2023 Trustpilot, Inc. All rights reserved. Wow! I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. . Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Verification can help ensure real people write reviews about real companies. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. They were dispatched quickly and delivered within a few days to Northern Ireland. Avoid this store at all costs. First and last time I will use this company. Manners cost nothing. 10/10 will not be using footasylum again. They all fit perfectly. Heres how it works. Verification can help ensure real people write reviews about real companies. Footasylum discount code: 20% OFF in March - Mail Online Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. A pop-up box will appear revealing the code. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Footasylum on the App Store Unable to get in touch with anyone from customer service to resolve issue. Great sale and super quick on delivery. Ordered coats for 2 of my sons in the sale. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund I have sent them back the undamaged trainers in a damaged box as I received them. Shoved the card machine into our face. We hope to see you again very soon. As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. Very disappointing.Would never order from them again! Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. We also ensure all reviews are published without moderation. Footasylum UNLCKD is the apps loyalty scheme that lets users shop online and scan in-store vouchers available on the app to earn vouchers with every purchase. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! 2023 Trustpilot A/S. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. You will receive a verification email shortly. OL10 2TA. Check out what 59,340 people have written so far, and share your own experience. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! The lines are open from08:30 - 19:00. 363 questions people are asking about footasylum Your browser does not support embedded videos. Here are 8 tips for writing great reviews. Ordered almost 400 worth of clothes for my son on the 12th of December! Since Footasylum doesn't have a customer service number I had to text them. Tried to send Crocs back as they didnt fit my daughter. Read Customer Service Reviews of www.footasylum.com - Trustpilot There was a problem. Was looking everywhere but at her customers. They sent me trainers in a damaged box. !\r\n \r\nGoods returned, Yodel receipt \r\n\r\n2 months later -still no replacement received", "Love my new trainers. Footasylum doesn't deliver on Bank Holidays. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! This arrived within only two working days and all items were delivered intact and all there. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. As specialists in footwear, its bestsellers include trainers, football boots, sliders, slippers, flip-flops and sneakers. Been trying via live chat, what's app and calling HQ. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! They all fit perfectly. Simply follow our returns portal link below. Happy from start to finish! Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. Refunds are made to the original payment method, and products must be in their original boxes and packaging. Totally shocking service in regards to a faulty item that they . Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. You can find her work across numerous sites, including Wedding Ideas Magazine, Health & Wellbeing, The Bristol Post, Fashion & Style Directory and more. Change of mind returns accepted. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Footasylum Reviews | Read Customer Service Reviews of www.footasylum 1996 Retro Nuptse Jacket. Courier. I brought some trainers and returned them just before the 28 day period which was allowed for returns. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). AVOID THIS COMPANY!!!! . That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). This is the last thing I buy from footasylum from here on. Greater than 82% of reviewers feedback is Footasylum returns process could be better. My son lost out on his Christmas presents as a result. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Perfect from start to finish. They have sent them back to me and are refusing a refund. Sign up to the newsletter to get style updates, exclusive info on sale events and more. We hope to see you shopping with us very soon. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. Ordered it on Monday and it was delivered on Tuesday. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Perfect from start to finish. AVOID THIS COMPANY!!!! FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Greater than 37%. Footasylum discount codes - 60% OFF for February 2023 | T3 One star as there is no 0 stars. Only response was we would receive a call within 8 hours - that was two days ago! All rights reserved. They have scribbled size 7 on it. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Just noticed that the box they have sent them in isn't for the correct trainers. Companies can ask for reviews via automatic invitations. We need your email address to verify that your review is genuine. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Happy from start to finish! The kind your customers really want. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Verification can help ensure real people write reviews about real companies. Here are 8 tips for writing great reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. No greeting, no please, no thank you. very helpful as Liverpool didnt answer the phone. 10/10 will not be using footasylum again. For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. Take care!Thanks,Rebekah. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Did have returns but again no problems, straight forward and quick refund. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! The Footasylum app has all the latest streetwear, athleisure and footwear, including heritage styles, exclusive colourways, cutting-edge technology and much more. Also it was delivered to Republic of Ireland avoiding customs charges. Treated myself to some new trainers and jogging bottoms in the sale! Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you miss this window, youll have to go through the returns process. Check out what 59,467 people have written so far, and share your own experience. Keep up the good work Terry!Thanks so much.Tanya. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Ordered item was faulty. Yes. Take care!Thanks,Rebekah. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Anyone can write a Trustpilot review. Here are 8 tips for writing great reviews. Hey Karl!Thanks for taking the time to leave us a review.

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