kenmore elite refrigerator model 795 recall
kenmore elite refrigerator model 795 recall
It is now July 2018 and the refrigerator has gone out again! Now I'm reading about faulty compressors and other things. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Bought a Kenmore elite in two months and it would cost me$800 to fix it. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. Service Tech did not show. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! Don't buy LG. !.411 and. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. I bought a Kenmore Elite Trio in 2006. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. Removed back panel and verified compressor is an LG FLB075LANA. I did so and 2 tech's came. This is well over $1000. Part and labor is expensive to replace. GREEDY SAPS! Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. The tech said compressor is bad. It is 8.5 years old. condenser and compressor. If there are class action suits against LG, why do we not get notified until a problem occurs. However, a technician never showed up. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. now take that same 1000 lbs and put it in a car. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. Ice maker went out within 2 years. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. The repair places around here stopped because they would replace parts and the frig still didn't work. Guess how much a new compressor is? Repairman says the linear compressor is failing. Emergency electricity shut off, food spoiled. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. Our service tech from a local LG company is baffeled. I can hear a fan running or maybe the compressor. Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. Can't seem to find how to get parts or service. Not expectable. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. Would take 2 weeks and parts would be shipped to my home. Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. If so, please add me. No one will touch LG! Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. It's only 3 1/2 years old. The builder that did my house had Sears as the appliance supplier unfortunately. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. Model #795.71314.313. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. Ringing endorsement for buying a LG fridge aint it? At these prices augh. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! Service terrible. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. I have a Kenmore Elite refrigerator bought 3 years ago. I purchased my Kenmore Elite 3 drawer fridge in 2018. We bought a Kenmore Elite LG refrigerator. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? He used to work for LG and he refuses to see their clients as they never pay. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. Would like to know what if anything is being done about this??? Not only did I lose them unit but about $800.00 worth of food. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. (86 pages) All lights work, water dispenser works, but not cold. Paid $89 for service charge. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. I was then advised to go to Schedular chat on Monday. 795.7519240 . 4mo ago water stopped dispensing, thought it was clogged. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. Bought and installed new from Sears in 5/17. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. Paid $3200. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) the problem is not the ice maker because that has been turned off. 3. Purchased a Kenmore Elite (LG) in 2014. That is UNACCEPTABLE! Kenmore Elite Bottom Freezer 795.74022.412 fridge staying cool, but not fully freezing ice pops, ice cream. Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. We lost over $200 worth of food when Refrig quit. I bought brand new refrigerator from SEARS, model 51833,January 2016. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. ft. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. They won't even provide me with a new compressor.They won't help period. Model # 79574307810. I AM LIVID!! I'm being told the compressor is on back order so it could be a while. Thank God we have a home warranty! LG KNOWN by another nameKENMORE ELITE. He told me to join the lawsuit and get my money back for the LG fridge. Scheduled 2nd appt. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. Will never, never, never buy a product from Sears/Kmart again. Aug 14, 2012. Customer service is just a bunch of dopes and you never get anywhere. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. He was retired and had just found out he had a terminal illness. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. The freezer seemed to not be cooling very well. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. I had warranty had it replaced. It will take a week for tech to look at the compressor. We contacted Sears and were told that we had to call LG. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. Model # is 79551839410..Who can help me with getting this resolved. Only part is covered under warranty. what is the 33 for? Do I qualify for the class action suit? Sears refuses to honor warranty because we had someone else look at it first who told us the compressor is bad. From everyone's comments it sounds like quite a hassle to try to get it repaired. The refrigerator completely stopped cooling 1 year and 5 days after purchase. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. I remember when American made fridges lasted for many decade, and are still running today. The Kenmore Elite 30.6 cu. We made an appointment with Sears technician but they failed to show up. OMG, done with sears. Appliance tech informed me of LG's numerous law suits. Talked to 5 different repair men. The standard counter depth is 25 inches, but the depth of your fridge may vary by several inches one way or the other. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. Tech said compressor was burning hot (huge fire potential?). How I long for the good old days, when American made products were made reliable. Your Kenmore 795 is made by LG, there have been many problems with the compressors failing, in fact there is a class action . An Ice Maker that does not shut itself off in time, resulting in over-flow ice cubes being knocked down, either behind the freezer drawer, or onto the floor; The display on the door going dark and therefore . To repair is $1000 even though Sears only warrants the compressor. Model # 795.72043.110. Good Lord, people RUN! On top of that I have to keep my warranty for a year which is about $600. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. Can't get an appointment for 3 weeks. I bought it in 2014. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. I found out from Sears Home Appliance guy that it is the compressor. Amazon Music Stream millions Sears was no help. After resetting the circuit board, he said it start working and would take 24-48 hours. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . I would be out $1100 for repair. Please advise me on next steps. ft. I am in if there is a class action suit. Beyond disappointed Im angry. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. This is unacceptable! are there any class actions involving this product? We are stuck with a broken $3000 piece of junk. I called Sears and they said they have to fix everything it could be before they would replace compressor!! Last month the freezer stopped working and the ice maker stopped working. Always have trouble with the icemaker fill tube heater. My Kenmore Model 795.51833.412 after 4 yrs just failed. Last LG appliance I will buy. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. The Reason for the Kenmore Refrigerator Not Cooling. It is only 1 and 1/2 years old. Ice melted and fridge no longer cooling. I owned for about 5 years. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. We have basic fridges 20-30 years old in the break rooms at work! He recommends Frigidaire only and the high end which is Electrolux. 210) everything was good until 4 months ago when the ice maker stopped working. We bought model # 795-74092-411 April 2017 and it died September 30, 2020. Would certainly like compensation not only for repairs, but for all the lost food. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. I called Sears and they couldn't get out until Jan 12th so i called a local company. How can I get redress? Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. I need help. Worse encounter appliance wise I have ever been a part of. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. Have to stay in all day. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Model # 795.79044.310. Took 1 week to get someone to look at it. I can not pay another 500 to 1000 dollars. Still not working. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. If there is a class action suite against LG refrigerator please notify me. For more information on recalled products, visit www.recalls.gov. We spend a lot of money on their appliances and this is how they treat us? About 2 years of use. This has had me so worried and sick to think how low Sears has got. We have been without our refrigerator since the middle of June and I am at my wits end. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. Purchased 3 year extended warranty also. A layer of ice builds up, which has to be broken up. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. The repair service told them exactly what I said. I bought it in 2017. I am not sure what the point to all these complaints if we can't get anyone to listen. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. What can I do? Don't use either!!!!!!!!! In addition, I lost approximately $200 or more in food. HELP. Didnt realize how many people have had the same problem with kenmore brand. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. External Dimensions. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. Even though the compressor is under warranty, it will cost approx $1500 for this repair. I had to actually take a picture of my inside label of frig with the warranty book next to it! I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. I need your advice about Kenmore Elite refrigerator troubleshooting.The F1 error usually means the control board freezes up and the freezer doesn't. You can . This is disgraceful and we will never purchase anything from Sears again. Worst experience ever with customer service!!! None available. We purchased our Kenmore Elite 75043 24 cu. Howver, had to call Sears to come work on it June 2018. Repair app in 2wks. stop producing cold. Serial #811kr00668. ft.). The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. Repair was 1500.00 and it worked for about 2 weeks. I have an LG 3 door refrigerator that is 3 years old. We've had frosting problems and ice maker problems. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Complaint has been file with The State Attorney General. I have model#. If there is class action, what do we need to be part of it? One even went so far as to say they wouldnt touch it with a 10 foot pole! There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. Tech put his hand on the compressor and said it was way too hot. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. At $2500+ Supposedly elite refrigerator. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. Should be able to file a lawsuit for this. This is freaking pitiful!!! We can't go 5 weeks without a refrigerator. He did say that I have a lemon, and that Sears won't do anything about it. On Dec 14 the temp started to climb . That warranty will cost us $600.00 a year. I paid $3500 for this refrigerator. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. We put a thermometer in the fridge and freezer. The product stopped cooling on April 9, 2020. Kenmore Refrigerator 795.74023411 (79574023411, 795 74023411) Repair Parts. Do these things run all the time? Again now March 2020 same issue. I can see why now. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . 4 1/2 years later the compressor went out. In August 2019 the temp started to climb in the fridge and freezer but in a day or two it started working again. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. This has a LG Linear Compressor. Hers quit cooling or freezing this week August 23, 2022. These two businesses are crooked!!! This is total bs especially when LG knows about the defects. Also called to the local repair shops and they said we should go with Sears as they should be fixing it for free as there is a class action lawsuit going on against kenmore and LG! 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. Fingerprint Resistant. Call Sears they want money and get in a monthly paying program to get service contract. Receive discounts, usage tips, and recall notices. We were able to finally get a replacement fridge in June 2016. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. Model #785.7404.410. After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, Ive been told different things & now Im told the parts wont be covered even though my written warranty says 7 years on the compressor. After reading everything I can find on internet, I think Im screwed! car will still probably make the trip, only use $10 in gas . I have read so many with the same experience! We purchased an LG refrigerator in November, 2018. Will not ever buy anything from them again. Compressor died in June 2021. First one we thought was odd but 2 in 9 years. He determined the compressor is not functioning and needs to be replaced. First ever large purchase from Sears and financed on first credit card. Original review: Jan. 19, 2023. I have 2017 Kenmore Elite refrigerator made by LG. We declined. THIS THING IS A LEMON! Besides having ruined food and a big mess to clean up I am now with a useless appliance. In fact, all the lights inside and outside work. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. I was told the condenser was no good an that they have been having problems with this. I am beyond mad!! I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. I was sent to the recall group to check if this model was covered. Sears said sorry, no warranty. Our frig is only 4 years old! Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. The repairman said it would probably be a minimum of $1,600.00 repair bill but if repaired he thinks Imay very well have additional issues after the repair. Service center in Philippines was awful. Was given the date for Sears to come look at it of January 4, 2023. I have not been able to get a Sears person out to fix until the 28th! Highly recommend staying away. All have failed except oven. That would be LG. The part was backordered. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. It is just ridiculous how much I have had to go through to get a technician. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Amazon.com: water filter kenmore elite 795. . Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. It also has many features to . Oder coming from my refrigerator. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. This kind of money is not disposable. Model # is 795-77563600. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). They said we had the door open too long the day prior. i purchased a LG double door refrigerator at Home Depot. I paid over $3000 for it and the compressor has completely failed. It was delivered on 9/10/2015 and the compressor has just died. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. My issue is the machine will not stop running and its making a grinding noise. This refrigerator is 3 yrs old. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! Just learning about Kenmore/LG refrigerators. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. Height: 66 in Width: 33 in Depth: 32 in. Terrible service and cost from Sears. He had nothing on his truck. Kenmore elite refrigerator compressor bad, company wont repair or replace. A leaky ice maker can be annoying, and when it comes to the Kenmore refrigerator 795, the ice maker may leak into the freezer, ice bucket, ice bin, or floor. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? Replaced the main board hours ago and the temp in the fridge is now 78 degrees. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. This is unbelievable to me. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. Called sears and they suggested I buy a Service plan to save 50% on repairs. Location. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. Kenmore elite refrigerators model number 795. Looks like we are screwed based upon all of the other complaints I just read. I am a 69 year old widow. I purchased a Kenmore Elite (79575043610) when I built my house. same problem. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. Fridge cost around $2,000. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). Purchased a Kenmore Elite two door with a lower freezer unit. Had to buy another Refrigerator. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. I purchased a Kenmore Elite refrigerator in November of 2015. Called LG customer service right away. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. He said all the LG technicians have quit in Florida as they are not being paid by LG. We are still waiting on the last part to arrive and be installed. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. Once he came in he then remembered the situation and said "you need a new circuit board." Kenmore Elite was purchased 4 years ago and compressor failed. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. The local guy told me that I should expect the new compressor to last 3-5 years. They make em pretty and fancy looking like the high ticket appliances, but they are junk. We completely remodeled our kitchen in March 2018. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news.
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